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Scruffbooking.com
FAQs, Policies, Terms & Conditions

   TABLE OF CONTENTS: 

  • Refund Policies
  • Terms of Use Statement
  • No Rights Allowed for Resale/Resell, Publication, Instruction or Distribution. Copyright and Registered Trademark Materials
  • Privacy Statement, and Your Privacy Protection
  • Automated Credit Card Payments
  • Shipping & Handling
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Refund Policies

  • Returns/Exchanges/Refunds are allowed for non-electronically transmitted type products purchased here if returned within 30 days in the same excellent condition that products were in when leaving our warehouse, minus the original shipping and handling charge. We do not pay shipping and handling charges for customers' returned or exchanged packages, and we do not accept CODs. This form must accompany all returns or exchanges.
  • There are no refunds once you purchase a Scruffbooking® membership(s) or renewal(s) -- no exceptions apply.

We are grateful that chargebacks are rare, but we take this issue very seriously. Anyone who orders a membership or a product(s) then attempts to do a chargeback will be noted as an outcast from our dog-lovers community at Scruffbooking.com. Fraudulent chargebacks may be turned over to a law enforecement or a collection agency.

Terms of Use Statement

As experts' opinions vary and due to the complexities and constant changes in the canine industry, it is important that you always seek professional canine care/advice that is specific to your dog's health, safety, and well-being. Scruffbooking aims to outline dog information acquired from the canine industry. Information and products on this site are ultimately meant for entertainment and/or educational purposes. Loreen Kudron, Alorelogic LLC, and Scruffbooking.com assume no liablity in connection with the use or misuse of this information or these products, and assume no liability in connection with user's computer and printer hardware or software equipment issues. 

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s).

No Rights Allowed for Resale/Resell, Instruction, Publication, or Distribution. All Rights Are Reserved. Copyright & Registered Trademark Materials.

Scruffbooking® is a Registered Trademark. Copyright © 2007-2008. All rights reserved. No resale/resell.

Loreen Kudron, author, has sole exclusive rights to publish, sell, instruct, and distribute Scruffbooking® products.

No part of any Scruffbooking® publication or content of the copyright ongoing Scruffbooking® page layouts or tips may be reproduced or revised to make derivative works for sale, resale/resell, publication, distribution, or instruction, stored in a retrieval system, or transmitted in any way or by any means, i.e., electronic, mechanical, photocopying, recording or otherwise.

Unauthorized publication, instruction, distribution, sale, resale/resell, or derivative works in whole or in part of the Scruffbooking copyright & trademark materials, constitutes copyright infringement and may result in legal remedies including an injunction, statutory damages of up to $150,000 per infringement, and possible criminal charges. We are represented in copyright and trademark matters.

If you come across another party who attempted or created an infringement, please notify us. By doing so, you will be heralded as a life-long 'Scruffbooking' hero!!!

They say - imitation is the highest form of flattery. Unfortunately, we will not be very flattered if another company steals our concepts or electronic products. Scruffbooking.com is the first and only company selling a Program of this kind. We graciously ask our customers and potential customers not to be fooled by potential imposters.

Privacy Statement, and Your Privacy Protection

Scruffbooking.com warmly encourages you to participate in all our surveys and polls. We 'scrub' all data (do not single anyone out) before we present our survey or poll results on Scruffbooking.com or to our sponsors. We do not sell or share your specific personal information with anyone else. Information we collect may be used internally to improve our website's content, or assist us in providing you with more useful merchandise and retailers, etc.

You may choose to participate on our Message Boards, Blogs and Forums (open for all the public to see). Do Not reveal personal identifiers, i.e., your phone number, your address, if you live alone, or when you're going on vacation. Pretty obvious stuff...but, we've seen people do just that! We believe that we have the most awesome group of people communicating on our website. However, there can be some very unsavory people in cyber space (possibly our wanna-be competition?) who may purposefully chime in with negative and untrue comments just to rattle you and cause us grieve. Let's just take them for what they really are: trouble-makers.

For each visitor to our Website, our Web Server automatically recognizes no information regarding your domain or email address. We only collect the email addresses of those who communicate with us voluntarily via email, mail, site registrations, surveys, and/or purchases. The information we collect may be used for consumer or business marketing purposes. If you do not want to receive mail or email from us in the future, please email or write to let us know.

Automated Credit Card Payments

Your credit card number is not retained by Scruffbooking.com.  We use a professional and secured automated processing company to verify and coordinate all credit card charges for products purchased through our website.   

Shipping & Handling

  • Downloadable 20-page ebook memberships, and other ebook-type products, will never incur shipping & handling charges - free!
  • Mailed products (including free sample mailings) will incur shipping & handling charges

We reserve the right to modify these policies at any time, for any reason, and without prior notification. Current online published policies will apply. 

Updated 09/09/08.     T